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About Us Dark Encounters do their utmost to make sure any event we organise is conducted in a professional manner. It is important to us that you the consumer receive a quality product and that you enjoy our events fully. The following terms and conditions are to insure that this occurs and that you are fully aware of the nature of the events we organise. It is important for you to be aware of any restrictions, safety information and risks involved in our events before you attend. We hope you enjoy our events and if you have any feedback that you think might improve our service then please don't hesitate to contact us.
All bookings are made in agreement of Dark Encounters Terms & Conditions and must be paid in full before the event. Any booking not paid in full 14 days before an event may be offered to other customers. Full Terms & Conditions are listed on the Dark Encounters website. A booking made through this website is considered a legally binding contract. Please only book if you are sure you want to committ to the place. We will persue those who book and do not show up.
Cancellation policy. Any booking cancelled a month before the event date will receive a full refund. Any booking cancelled up to 14 days before an event will be offered a 50% refund. Any bookings cancelled less than 14 days before an event will receive no refund (as it may not be possible to fill your place).
You agree that any and all services from Dark Encounters are for entertainment purposes only. We make no guarantees regarding the validity, truth, or likelihood of any and all information obtained from our employees, psychics, mediums and clairvoyants on any of our events.
By agreeing to these terms and conditions you further indemnify the organisers / promoters from and against all legal liability in respect of any costs, claims, damages, demands, penalties, actions, proceedings, suits, losses or expenses in respect of or arising out of the injury to or the death of any person, or damage to any property arising from my participation in the activity.
Please make cheques payable to DARK ENCOUNTERS.
Our Contact details:
Dark Encounters
Gallery Zero One, 53 Albert Road, Southsea, Hampshire, PO5 2SF United Kingdom
Phone: 07818 461295
Email: events@darkencounters.co.uk
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa, Mastercard and Maestro (Switch).
When confirmation of order is received, you will be sent an email this is to indicate that we have received your order. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee Occasionally, events are cancelled or postponed by Dark Encounters due to weather conditions or situations out of our control. When this occurs, Dark Encounters will make every effort to ensure you receive a prompt refund of payment.
You must pay for your place 2 weeks before attending the event. Your place will not be secure until you do so. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07818 461295 (International +44 07818 461295) or write to us at Gallery Zero One 53 Albert Road Southsea Hampshire PO5 2SF United Kingdom |
Privacy Policy Dark Encounters do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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